Refund and Returns Policy

Welcome to EZ Pix SA. These Terms of Service (“Terms”) govern your use of our website and the purchase of our products. By accessing our website or purchasing our products, you agree to these Terms. Please read them carefully.

1. Acceptance of Terms

By using our website, you agree to comply with and be bound by these Terms and our Privacy Policy. If you do not agree, please do not use our website.

2. Changes to Terms

We reserve the right to modify these Terms at any time. Any changes will be posted on this page, and your continued use of the website after such changes have been posted constitutes your acceptance of the new Terms.

3. Product Information

We strive to provide accurate information about our products. However, we do not warrant or other content on the website are accurate, complete, reliable, current, or error-free. If a product offered by us is not as described, your sole remedy is to return it in unused condition.

4. Orders and Payments

Order Acceptance: We reserve the right to refuse or cancel any order at any time for reasons including but not limited to product availability, errors in the description or price of the produce, or error in your order.

Payment: All payments must be made through the payment methods specified on the website. You agree to provide current, complete, and accurate purchase and account information for all purchases made via our website.

5. Shipping and Delivery

Shipping: We ship products to various locations. Shipping fees and delivery times will be provided at checkout.

Delivery: We are not responsible for delays caused by carriers or for any damage during shipping. If your product arrives damaged, please contact our customer service assistance.

6. Returns and Refunds

We want you to be happy with your Product(s). If we made a mistake in preparing your Product(s) or if they have arrived damaged, we will be more than happy to provide a refund. Of course, if you’ve made a mistake in ordering or just changed your mind, then, subject to applicable law, your order would not be eligible for a refund.

If you would like to request a refund, feel free to contact us by emailing us at ezpixsa@gmail.com. If the reason you would like a refund is that the Product(s) you received were not printed correctly or there is some other damage, it would be helpful if you would include a picture of the Products along with your request.

7. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of EZ Pix SA or its content suppliers and is protected by intellectual property laws. Unauthorized use of any materials on the website is prohibited.

8. User Conduct

You agree not to use our website for any unlawful purpose or in any way that could harm our business or reputation. Prohibited activities include but are not limited to:

  • Submitting false or misleading information

  • Uploading viruses or malicious code

  • Violating any local, state, national, or international law

9. Limitation of Liability

In no event shall EZPix SA, its directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products, even if advised of the possibility of such damages.

10. Disclaimers and Disclaimer of Warranty

Your use of the Website, Services and Products(s) is at your sole discretion and risk. The Website, content thereof (including User Content), Services and Products are provided on an “AS IS” and “AS AVAILABLE” basis without warranties of any kind. While we make reasonable efforts to print the Images on the Product(s) as similar to the Image provided by you through the Website as possible, we do not make any warranties or representations in respect thereof. We do not represent or warrant that Product(s) will be useful for your needs.

We take no responsibility for the quality of the Product(s) or the use thereof by you or any other third party, nor do we take any responsibility for the transport of the Product(s) and/or the state in which the Product(s) will arrive at the address provided by you during the registration process and/or any damage that may occur if you choose to attach, stick and/or re-stick the Product(s) on any surface and/or any other (physical) damage of any kind caused due to the Products, the attachment or detachment thereof by you or anyone else on or from any surface. No advice or information, whether oral or written, obtained by you from us, shall create any warranty not expressly stated in these Terms. If you choose to rely on such information, you do so solely at your own risk. Some jurisdictions do not allow the exclusion of certain warranties. Accordingly, some of the above exclusions may not apply to you. Check your local laws for any restrictions or limitations regarding the exclusion of implied warranties.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of South Africa without regard to its conflict of law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in South Africa.

12. Contact Us

If you have any questions about these Terms, please contact us at:

By using our website and purchasing our products, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Service.

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